Archive for 'Client Relationship Effectiveness'

4 Steps to Handling Client Disappointment

4 Steps to Handling Client DisappointmentNo one likes to be the bearer of bad news. It can be especially tough to deliver bad news when you’re working hard to meet your clients’ expecations and make them happy. The fact is, in the business of real estate, expectations are …

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How Charisma Can Help You Win Clients

Sohal_How Charisma Can Win You ClientsHave you ever wondered how some people seem to effortlessly gain trust? Or why some real estate agents seem to get repeat business simply because people like them?

The most successful people in sales seem to have this common quality: charisma. It’s a quality you can spot easily. Charismatic people start conversations …

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How to Connect with Your Former Clients

How to Connect with Your Former ClientsHave you found yourself in a situation where you’ve lost touch with your old clients and contacts, even though you said you wouldn’t? And now you’re kicking yourself because you had a really good working relationship where they liked and trusted you? You’re not alone. Lots of agents get …

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4 ways to turn complaining clients into loyal fans

4 strategies to turn complaining clients into loyal fans Wouldn’t it be great if you could sail through life without having to deal with complaints? Working in real estate sales, it’s inevitable that you’ll come across clients, prospects, or colleagues who will oppose your ideas, express negativity, or just have a lousy …

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6 Email Mistakes That Can Kill Client Relationships

6 Email Mistakes That Can Kill Client RelationshipsAs a real estate agent, you know the importance of maintaining a professional image. It’s why you take care to dress well, build an ace website, and provide high quality service for your clients. Your email communication is just as key to how you represent yourself. Some …

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Are you approachable? 3 easy things you can do.

Are You Approachable? 3 Easy Things You Can Do. Do you remember the last time you were at a networking event scanning the room for someone who seemed open to talking with you? Or when you were left alone at a party and glanced …

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